Me pēhea te ki te haere ki te tākuta
Me pēhea te ki te haere ki te tākuta. Mōhiohio e pā ana te hanga i te whakarite tākuta, me te korero ki to koutou tākuta.
How to go to the doctor. Information about making a doctor appointment and talking to your doctor.
Me pēhea e kitea e ahau i te tākuta?
How do I find a doctor?
Te nuinga o ngā hapori i pokapū hauora haumanu hauora ranei ki kaiwhakarato tiaki tuatahi, me te tahi atu ratonga hauora. Ka taea e koe te ui hoa me noho tata e tūtohu ratou. Ka taea e koe te ui i tō tari whakaruru ngä ki te āwhina kitea e koe i te kaiwhakarato tiaki tuatahi ranei - koutou tākuta whānau ia rā.
Most communities have health centers or health clinics with primary care providers and other medical services. You can ask friends and neighbors who they recommend. You can ask your resettlement office or mentor to help you find a primary care provider – your everyday family doctor.
taea hoki e koe te titiro i roto i te pātengi raraunga RCO mō kaiwhakarato hauora i roto i to koutou pa. E rave rahi o teie mau kaiwhakarato whakahere ratonga mō rerenga me ētahi atu tauhou me ki te iwi kahore inihua.
You can also look in the RCO database for healthcare providers in your city. Many of these providers offer services for refugees and other newcomers and to people without insurance.
Aha ki te whai ahau he whawhati tata?
What if I have an emergency?
Ki te whai koe i te ohorere te ora-te whakawehi, kia haere koe tari whawhati tata o tou hōhipera rohe.
If you have an life-threatening emergency, you should go your local hospital’s emergency department.
Hoki ngā take hauora e kore e e ohorere engari e hiahia ana tonu koe i te tākuta, Ka taea e koe te haere ki te tiaki akiaki, me te haere-i roto i haumanu. maha i ēnei ahiahi me te wiki haora, me te whakarato i te atawhai, kahore he mea whakarite.
For medical issues that are not emergencies but you still need a doctor, you can go to an urgent care and walk-in clinics. These often have evening and weekend hours and provide care without an appointment.
Hoki tetahi atu raruraru hauora, mate noa, ranei ki te tiki i te taki-ake kano ranei, kia hanga e koe he mea whakarite ki te tiaki tākuta tuatahi.
For any other healthcare problems, common illnesses, or to get a check-up or vaccinations, you should make an appointment with a primary care doctor.
Me pēhea e toro e ahau te tākuta?
How do I visit the doctor?
Ka Me koe ki te whakarite ki te kite i te tākuta. Ka taea e hanga e koe he mea whakarite e te karanga tari o te tākuta. Ki te he manavasi'i e pā ana ki to koutou English koe, ui i te hoa whanaunga ranei ki te āwhina ki a koe kia te karanga ranei ki te haere ki te tākuta ki a koe. Ka taea hoki e koe te ui i te tari ki te tiki i te translator i runga i te waea ki te āwhina i ki a koe te kōrero ki a ratou. Tirohia te raro hoki nahea ia faaineine no te te karanga.
You will need to make an appointment to see the doctor. You can make an appointment by calling the doctor’s office. If you are nervous about your English, ask a friend or relative to help you to make the call or to go to the doctor with you. You can also ask the office to get a translator on the phone to help you to communicate with them. See below for how to prepare for the call.
I mua i te karanga, kitea tō kāri inihua hauora
Before calling, find your health insurance card
ka ui tari o te tākuta mō ngā mōhiohio e pā ana ki a koutou. Tō mōhiohio inihua hauora (ki te whai koe i inihua) Ko runga i to koutou kāri inihua hauora.
The doctor’s office will ask for information about you. Your health insurance information (if you have insurance) is on your health insurance card.
- ID mema # (Ko te nuinga o tenei he string roa o tau me pukapuka i runga i te mua o te kāri)
- Ingoa o koutou mahere inihua
- Rā o te whakaurunga mo koutou mahere inihua
- Member ID # (This is usually a long string of numbers and letters on the front of the card)
- Name of your insurance plan
- Date of enrollment for your insurance plan
(Ki te kore koe e whai i tenei mōhiohio e wātea ana, taea e koe te karanga i tō kamupene inihua tuatahi a ka taea ki te korero ki a koutou i te mōhiohio i runga i te waea kia taea tuhituhi iho e koe i te reira ratou.)
(If you don’t have this information available, you can call your insurance company first and they will be able to tell you the information over the phone so that you can write it down.)
A, no te karanga koutou
When you call
A, no te kupu e whakahokia e te tangata te waea, kia mohio ratou e hiahia ana koe ki te kitea i te tākuta, me te hiahia koe ki te faanaho i te hoź whakarite. Ka Me koe ki te whakamārama he aha te mea te reira hoki. Ki te hiahia ratou koe ki te kitea he kaiwhakamaori, inaianei ko te wa pai ki te ani i te tauturu.
When someone answers the phone, let them know that you need to find a doctor and you want to schedule an appointment. You will need to explain what it is for. If you need them to find an interpreter, now is a good time to ask for help.
Ko te tangata i te tari o te tākuta, ka ui pātai e pā ana ki a koe me tou inihua hauora. ka whakahere ratou he wa whakarite koe. Ki te taua te mea he wa pai mo koutou, Ka taea e koe te mea ae a ka tou whakarite kia whakaritea. Ki te kore te mea pai hoki koutou i te wa whakahere ratou, korero ratou tika atu, a ka titiro ratou mo tetahi atu wa e he pai hoki koutou.
The person at the doctor’s office will ask questions about you and your health insurance. They will offer you an appointment time. If that is a good time for you, you can say yes and your appointment will be scheduled. If the time they offer is not good for you, tell them right away, and they will look for another time that is better for you.
Tuhia ki raro i te wa, rā, me te wāhi noho o te whakarite.
Write down the time, date, and address of the appointment.
Kia kua hanga e koe tou whakarite, tamata ki te pupuri i te reira
Once you have made your appointment, try to keep it
He maha tākuta i ngā kaupapa here whakakorenga tino, te wahi tūroro i ki te utu mō te whakatū ki te kore ratou e haere mai ranei ki te whakakore ratou i te meneti whakamutunga. hoki, ki te mihi i te manawanui maha rawa whakatū kahore karanga ki te whakakore, e kore ai e nau mai i taua tari e manawanui.
Many doctors have strict cancellation policies, where patients have to pay for appointments if they do not come or if they cancel at the last minute. Also, if a patient misses too many appointments without calling to cancel, that patient may not be welcome at that office.
Whakakore ana koutou whakarite
Canceling your appointment
Whakamātauria ki te karanga rua ra i mua, ki te kore e taea e te hanga e koe i te whakarite. Ahakoa ra kotahi i mua i te ra ano ranei he pai atu kahore karanga i katoa. Ki te karanga koutou i te iti rawa kia kotahi ra i te aroaro o to koutou whakarite, Ka karo koe i te utu whakakorenga.
Try to call two days before if you cannot make an appointment. Even one day ahead or the same day is better than not calling at all. If you call at least one day before your appointment, you will avoid a cancellation fee.
Kia runga te wā mo to koutou whakarite
Be on time for your appointment
A, no te haere koe ki te tākuta, whakaatu ake i runga i te wā wawe hoki koutou whakarite ranei. Ko te tikanga, ka whai koe ki te whakakī i etahi puka koutou i mua ki te tari. Ki te raruraru koe e pā ana ki te mea ki te tuhituhi i roto i enei puka, Ka taea e koe ui i te hoa, whanaunga, ranei ki te kiripaepae tari te āwhina koe.
When you go to the doctor, show up on time or early for your appointment. Usually, you will have to fill out some forms before you to the office. If you are confused about what to write in these forms, you can ask a friend, relative, or the office receptionist to help you.
Kia mahara, ki te he koe i tino mutunga mo koutou whakarite, Ko reira taea e ka hoatu atu tou wa, me te kore e kia tukua koutou kia kite i te tākuta. Whakamātauria kore ki te e te mutunga o!
Remember, if you are very late for your appointment, it is possible that your time will be given away and you will not be allowed to see the doctor. Try not to be late!
He aha ki te kawea mai ki to koutou whakarite
What to bring to your appointment
- Kawea mai to koutou kāri inihua me tetahi atu puna o te utu e hiahia ana koe
- Kawea mai te rārangi o tetahi rongoā e tangohia e koe
- Kawea mai te rārangi o tetahi mate pāwera mohiotia
- Tuhia ki raro i tetahi pātai i koe mo te tākuta, me te kawe ia ratou ki a koutou
- Pepa me te pene i roto i te take e hiahia ana koe ki te tuhituhi ki raro tuhipoka
- Bring your insurance card and any other source of payment that you need
- Bring a list of any medication that you take
- Bring a list of any known allergies
- Write down any questions you have for the doctor and bring them with you
- Paper and pen in case you want to write down notes
Me pēhea e kōrero ahau ki te tākuta?
How do I talk to the doctor?
A ani i te mau uiraa
Me matau koe
Make sure you understand
Kia mahara e he koe he hononga nui i roto i to koutou ake mahere hauora. Ki te he puputu'u e pā ana ki te mea mai i muri ia koutou, ui mo te mahere ki te kia faataa ano. Ka taea hoki te ui ratou ki te tuhituhi ki raro te mahere, me te rā mo tetahi wāhui heke mai. Tirohia mēnā kei a koe te tau waea mo koutou kaiwhakarato hauora kia taea e koe te whakapā ratou ki te whakatika i tetahi pātai kotahi hoki koutou te kāinga.
Remember that you are an important link in your own healthcare plan. If you are confused about what comes next, ask for the plan to be explained again. You can also ask them to write down the plan and the date for any future appointments. Make sure you have a phone number for your healthcare provider so you can contact them if any questions arise once you return home.
A ani i hoki te tauturu ina e hiahia ana koe i te reira
Ask for help when you need it
mea nui ki te mahara
Important things to remember
E koe te tika ki te e taea ki te kōrero ngāwari ki tō tākuta. Ki te te he koe ranei te melo o te utuafare uaua i tari o te tākuta e tika ana ki te reo, Ka taea e ui tonu koe mo te kaiwhakamaori. Ka taea ki te tiki i he kaiwhakamaori i roto i te tangata ranei i runga i te waea e taea āwhina koe tari o te nuinga o tākuta me ngā hōhipera.
You have the right to be able to communicate easily with your doctor. If you or a family member is having difficulty at the doctor’s office due to language, you can always ask for an interpreter. Most doctor’s offices and hospitals will be able to get an interpreter in person or on the phone who can assist you.