Kijan pou ale kay doktè

Angle touPa gen anglè

Kijan pou ale kay doktè. Enfòmasyon sou bèt yon randevou doktè, pale ak doktè ou.

How to go to the doctor. Information about making a doctor appointment and talking to your doctor.

Ki jan fè mwen ale kay doktè

How do I go to the doctor

Kijan mwen jwenn yon kay doktè?

How do I find a doctor?

Anpil kominote yo gen sant sante oubyen klinik sante ak pran swen timoun, ak lòt sèvis medikal. Ou ka mande zanmi yo ak vwazen ki yo rekòmande. You can ask your resettlement office or mentor to help you find a primary care provider – your everyday family doctor.

Most communities have health centers or health clinics with primary care providers and other medical services. You can ask friends and neighbors who they recommend. You can ask your resettlement office or mentor to help you find a primary care provider – your everyday family doctor.

Ou ka gade tou nan bazdone RCO a pou swen lasante bayè nan vil ou. Anpil nan yo te bayè sa yo ofri sèvis pou refigye yo ak lòt newcomers ak pou moun san asirans.

You can also look in the RCO database for healthcare providers in your city. Many of these providers offer services for refugees and other newcomers and to people without insurance.

E si mwen gen yon ijans?

What if I have an emergency?

Si ou gen yon ijans grav anpil, ou ta dwe ale nan depatman dijans nan lopital lokal ou.

If you have an life-threatening emergency, you should go your local hospital’s emergency department.

For medical issues that are not emergencies but you still need a doctor, ou ka ale pou yon swen dijans pou timoun ak klinik sans. Sa yo konn gen lè solèy fin kouche ak nan fen semèn nan ak bay swen san yon randevou.

For medical issues that are not emergencies but you still need a doctor, you can go to an urgent care and walk-in clinics. These often have evening and weekend hours and provide care without an appointment.

For any other healthcare problems, maladi komen, pou jwenn yon tchèkòp oswa vaccinations, ou ta dwe pran yon randevou ak yon doktè premye swen.

For any other healthcare problems, common illnesses, or to get a check-up or vaccinations, you should make an appointment with a primary care doctor.

Kijan mwen vizit kay doktè?

How do I visit the doctor?

W ap bezwen pou pran yon randevou pou wè doktè a. Ou ka pran yon randevou lè w rele dòktè. Si ou pa anlè pa atè sou ou Anglè, ask a friend or relative to help you to make the call or to go to the doctor with you. Ou kapab mande tou biwo pou jwenn yon tradiktè nan telefòn lan pou ede w kominike ak yo. Pi ba pase wè kouman pou pwepare pou apèl pou.

You will need to make an appointment to see the doctor. You can make an appointment by calling the doctor’s office. If you are nervous about your English, ask a friend or relative to help you to make the call or to go to the doctor with you. You can also ask the office to get a translator on the phone to help you to communicate with them. See below for how to prepare for the call.

Devan rele, jwenn kat asirans sante ouKat medikal echantiyon

Before calling, find your health insurance cardSample medical card

Dòktè a ap mande enfòmasyon sou ou. Enfòmasyon asirans sante ou (Si ou gen asirans) se sou kat asirans sante ou.

The doctor’s office will ask for information about you. Your health insurance information (if you have insurance) is on your health insurance card.

  • Manm Didantite # (Sa se dabitid lontan filè anpil moun sa yo e lèt sou Avant de kat la)
  • Non ou plan asirans
  • Dat anwolman pou ou plan asirans
  • Member ID # (This is usually a long string of numbers and letters on the front of the card)
  • Name of your insurance plan
  • Date of enrollment for your insurance plan

(Si w pa gen enfòmasyon sa a disponib, ou ka rele konpayi asirans ou anvan yo p'ap ka di w enfòmasyon sou telefòn lan lè sa a, ou ka ekri l.)

(If you don’t have this information available, you can call your insurance company first and they will be able to tell you the information over the phone so that you can write it down.)

Lè ou rele

When you call

Lè yon moun repons telefòn lan, se pou yo konnen sa ou bezwen chèche yon doktè ak ou vle pou mete yon randevou. W ap bezwen pou kapab eksplike sa, pou. Si ou bezwen yo pou yo jwenn yon entèprèt, Koulye a, se yon bon moman pou mande pou yo ede.

When someone answers the phone, let them know that you need to find a doctor and you want to schedule an appointment. You will need to explain what it is for. If you need them to find an interpreter, now is a good time to ask for help.

Moun nan biwo doktè a pral poze kesyon sou ou ak asirans sante ou. Yo pwal ofwi ou yon randevou tan. Si se yon bon tan pou ou, ou kapab di wi ak Randevou a ap gen pou planifye. Si lè yo ofri se pa bon pou ou, di yo touswit, Apre sa, yo pral chache yon lòt jou ki pi bon pou ou.

The person at the doctor’s office will ask questions about you and your health insurance. They will offer you an appointment time. If that is a good time for you, you can say yes and your appointment will be scheduled. If the time they offer is not good for you, tell them right away, and they will look for another time that is better for you.

Ekri lè, dat, e adrès Randevou a.

Write down the time, date, and address of the appointment.

Yon sèl fwa ou fè Randevou, bat pou pa li

Once you have made your appointment, try to keep it

Doktè anpil, ki gen kè di eliminasyon politik, ki kote pasyan gen pou peye pou randevou si yo pa janm rive si yo anile nan dènye minit. Tou, Si yon moun ki malad ta manke jou randevou twòp san rele pou anile pwogram, moun ki malad sa pa kapab Byenveni nan biwo sa.

Many doctors have strict cancellation policies, where patients have to pay for appointments if they do not come or if they cancel at the last minute. Also, if a patient misses too many appointments without calling to cancel, that patient may not be welcome at that office.

Anile Randevou

Canceling your appointment

Eseye rele de jou avan si ou pa ka pran yon randevou. Menm yon sèl jou pi devan oubyen menm jou a, pi bon pase pa rele tout. Lè w rele omwen yon jou anvan ou Randevou, ou ap evite yon frè eliminasyon.

Try to call two days before if you cannot make an appointment. Even one day ahead or the same day is better than not calling at all. If you call at least one day before your appointment, you will avoid a cancellation fee.

Y' a lè pou Randevou

Be on time for your appointment

When you go to the doctor, show up on time or early for your appointment. Abityèlman, you will have to fill out some forms before you to the office. Si ou confondre sou ki sa pou yo ekri fòmilè sa yo nan, ou ka mande yon zanmi, relatif, oubyen réceptionniste biwo a pou ede w.

When you go to the doctor, show up on time or early for your appointment. Usually, you will have to fill out some forms before you to the office. If you are confused about what to write in these forms, you can ask a friend, relative, or the office receptionist to help you.

Sonje, Si ou trè byen ta pou Randevou, se posib ke tan ou, y' a ba ale ak ou a pa gen dwa wè doktè a. Efò pou n pa renmen an reta!

Remember, if you are very late for your appointment, it is possible that your time will be given away and you will not be allowed to see the doctor. Try not to be late!

Sa pou yo pote pou Randevou

What to bring to your appointment

  • Pote ou kat asirans ak nenpòt lòt sous peye sa ou bezwen
  • Pote yon lis renmèd pou ou pran ka
  • Pote yon lis de kèk alèji koni
  • Ekri vle poze nenpòt kesyon ou genyen pou dòktè a epi pote yo avè ou
  • Papye ak plim nan ka a, ou vle pou ekri nòt
  • Bring your insurance card and any other source of payment that you need
  • Bring a list of any medication that you take
  • Bring a list of any known allergies
  • Write down any questions you have for the doctor and bring them with you
  • Paper and pen in case you want to write down notes

Ki jan fè mwen pale avèk doktè a?

How do I talk to the doctor?

Pran nòt

Take notes

Ekri vle poze nenpòt kesyon ou genyen pou pote ak nou lè n' a wè founisè swen sante ou. Pandan Randevou, ou ka pran nòt sou sa ou aprann. Ou ka swete pou pote yon manm fanmi oubyen zanmi ak ou, pou pran nòt. Fason sa ou ka vize atansyon ou sou yo mande kesyon ou genyen ak dekout yo pou ou Founisè ki gen pou l di.

Write down any questions you have to bring with you when you see your healthcare provider. During your appointment, you can take notes on what you learn. You may wish to bring a family member or friend with you to take notes. That way you can focus your attention on asking the questions you have and listening to what your provider has to say.

Poze kesyon

Ask questions

Ou pa bezwen pale pou mande pou yon bagay pou te repete. Ou ka tou mande dòktè a pou yo ekri yon rezime randevou ak okenn enfòmasyon sou prescriptions ou bezwen bwè. Ou lè sa a ka mande yon zanmi pou tradwi enfòmasyon pou asire w ou konprann. Si ou toujou gen kesyon, ou ka rele mis la nan biwo doktè a apwè Randevou.

Don’t be embarrassed to ask for something to be repeated. You can also ask the doctor to write a summary of your appointment and any information about prescriptions you need to take. You can then ask a friend to translate the information to make sure you understand. If you still have questions, you can call the nurse at the doctor’s office after your appointment.

aprann plis

Learn more

Founisè ou ka fè yon rezilta sonday, ki se idantifikasyon maladi espesyal an ki afekte ou. Pou pi si ou konprann poukisa yo te fè dyagnostik, yo mande yo pou yo rekòmande pou resous pou ede w aprann plis sou maladi a. Mande yo pou yo gade anwo traduit enfòmasyon sou dyagnostik.

Your provider may make a diagnosis, which is the identification of the specific illness affecting you. Make sure you understand why they’ve made the diagnosis and ask them to recommend resources to help you learn more about the illness. Ask them to look up translated information about the diagnosis.

Fè vérité

Be truthful

Pou fè yon rezilta sonday, founisè ou pral poze w kessyon sou enfòmasyon sou aktyèl e pase sante ou. Li enpòtan pou ou reponn kesyon sa yo onètman ak byen. Enfòmasyon nou bay ap ede dwe dirije a pran swen ou resevwa.

To make a diagnosis, your provider will ask you questions about your current and past health history. It’s important that you answer these questions honestly and accurately. The information you provide will help direct the care you receive.

Pou pi si ou konprann

Make sure you understand

Kòm randevou nan dènye bout pou pi si ou konprann pwochèn pa. Founisè ou ka di ou pa bezwen pou li retounen nan jis nan pwochen randevou regilyèman orè pou yo ka vle wè ou pi bonè, ni fè ou di nan yon espesyalis pou tretman.

As your appointment ends make sure you understand the next steps. Your provider may say you don’t need to return until your next regularly scheduled appointment or they may want to see you sooner or have you referred to a specialist for treatment.

Sonje ke ou gen yon enpòtans ki lye nan pwòp plan swen lasante. Si ou confondre sou tou sa kap vini, mande pou plan pou a ankò. Ou kapab tou mande yo pou yo ekri plan an e dat la pou kèk tan kap vini Randevou. Asire w ou genyen yon nimewo telefòn pou founisè swen sante ou pou ou ka kontakte yo si vle poze nenpòt kesyon pete yon fwa ou retounen lakay.

Remember that you are an important link in your own healthcare plan. If you are confused about what comes next, ask for the plan to be explained again. You can also ask them to write down the plan and the date for any future appointments. Make sure you have a phone number for your healthcare provider so you can contact them if any questions arise once you return home.

Mande pou yo ede lè ou bezwen li

Ask for help when you need it

Jis tankou nan yon biwo medikal, if you go to the doctor for care in a hospital, ou bezwen pou w konprann plan pou kont ou. Lopital ki gen yon gwo k ap travay avèk anpil moun kap sèvi nan diferan wòl yo, Men pwal gen yon doktè oswa yon lòt founisè ba ou. Moun sa a alafen reskonsab pou pran swen ou epi ou bezwen konnen kiyès yo ye. Ou ap plase yon enfimyè twò. Enfimyè resous mèveye e ou ta dwe santi yo lib pou poze yo kèk kesyon ou genyen.

Just like in a medical office, if you go to the doctor for care in a hospital, you need to understand the plan for your care. Hospitals have a large staff with many people serving in different roles, but there will be a doctor or other provider assigned to you. This person is ultimately responsible for your care and you need to know who they are. You will be assigned a nurse too. Nurses are wonderful resources and you should feel free to ask them any questions you have.

Bagay enpòtan pou w sonje

Important things to remember

    1. Chwazi yon bayè premye swen. Sa va pwensipal doktè ou, premye moun ou toujou ale nan pwemye si ou malad.
    2. Choose a primary care provider. This will be your main doctor and the first person you usually go to first if you get sick.
    3. Si ou wè yon nouvo doktè, pou pi si yo se nan ou rezo asirans pou asirans ou pral peye pou vizit la. Sa ap ede ou pou evite resevwa yon gwo bil pa lapòs ke nou pat espere.
    4. If you have see a new doctor, make sure they are in your insurance network so that your insurance will pay for the visit. This will help you to avoid receiving a large bill in the mail that you didn’t expect.
    5. Pote ou kat asirans kanpe la avè ou pou tout randevou medikal oswa ale nan famasi.
    6. Bring your insurance card with you to every medical appointment or visit to the pharmacy.
    7. Si ou te pran medikaman, toujou pote yon lis non medikaman pou ou pran ka.
    8. If you take medications, always bring a list with the names of the medications that you take.
    9. Dwa ak lang

      Language access

      Ou gen dwa gen dwa pou kominike fasil ak doktè ou. Si ou oswa yon manm fanmi ki ou gen difikilte pou nan biwo doktè a dwe nan lang, ou ka toujou mande pou yon entèprèt. Pifò biwo yo ak doktè lopital pou fè pou jwenn yon entèprèt nan moun oubyen nan telefòn ki ka ede w.

      You have the right to be able to communicate easily with your doctor. If you or a family member is having difficulty at the doctor’s office due to language, you can always ask for an interpreter. Most doctor’s offices and hospitals will be able to get an interpreter in person or on the phone who can assist you.

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